MGMT 2026: Management
and Leadership
Part 7: Control System Design
Charlie Alix
The team I decided to report on is my
recreational hockey team. Our team is called The Dogglers, and usually every
season(October to March) has twenty members to it. Our common goal we strive
for every year is to win our beer league Stanley cup. Though winning is a
driving force on our team, some of our other goals is to get a decent work out
in and to have a camaraderie between our teammates.
Output control- Since Output
control focuses on measuring and managing results, it could be applied to our
recreational hockey by setting some sort of performance goals for our team. We
can set a number of penalty minutes that our team is allowed to take during our
games and by that, tell which players are causing our collective team problems.
Since it is hard to tell if a player is to directly to blame or if the referees
just do not like us. Using output control, we will be able to emphasize the
results to the player that Is causing problems, rather than their specific
action.
Behavioural control-
Behavioural control could involve setting clear rules, standards and guidelines
for our teams on ice conduct like sportsmanship and respect for the refs and
other team we are playing against. The best way to demonstrate this is to lead
by example. One of the ways we can monitor this control is by looking at
penalty minutes and the number of suspensions for each individual player. Also,
communication between individuals is I think the best way to reinforce these
guidelines
Clan control- Clan Control
fosters a positive culture where everyone feels valued and motivated. Having
these shared beliefs within our team will help regulate our behavior, and to
help achieve our desired outcome of not loosing our cool and winning a
championship. This will help build a positive team culture based on our
camaraderie and shared goals. We could participate in team bonding activities
like group outings to help a cohesion among team members.
Our team constantly has problems with
controlling their emotions and showing sportsmanship. By having all three forms
of control guiding our team to a more positive, safe and bonding experience for
everyone involved. We can measure through the use of output control. Setting
clear standards with the behavioural control and setting an example of positive
culture through Clan control.
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